Terms & Conditions.

These Terms & Conditions ("Terms", "Agreement") govern your relationship with Insoft Solution ("us", "we", or "our") and apply to all website development, software engineering, UI/UX design, and hosting services provided by us.

1. Acceptance of Terms

By accessing our website, initiating a quotation, or signing a digital/physical contract for development services, you agree to be bound by these Terms. If you disagree with any part of the terms, then you may not access the Service.

2. Intellectual Property & Source Code

The core logic and foundational architecture of the software are crucial to our business. Therefore:

• Custom Code: Upon final payment, the client is granted a non-exclusive, non-transferable license to use the custom software. The raw source code of proprietary frameworks remains the intellectual property of Insoft Solution unless explicitly stated otherwise in a separate "Code Ownership Agreement".
• Design Assets: All final UI/UX designs, logos, and branding materials created specifically for the client become the sole property of the client after full payment is cleared.
• Third-Party Libraries: Any open-source libraries or third-party APIs used in your project remain under their respective licenses.

3. Project Timelines & Deliverables

We pride ourselves on rapid and precise deployments. However:

• Estimated delivery dates are based on current workloads and assumptions of timely feedback from the client.
• Delays caused by the client (e.g., late provision of content, slow approvals, or changing scope) will result in a proportional extension of the delivery timeline.
• Any major changes to the project scope after the blueprint has been finalized will require a separate quotation and will impact delivery times.

4. Payment Terms & Milestones

To ensure steady development, our projects are billed in milestones:

• A non-refundable advance payment (usually 30% - 50%) is required to initiate the project and allocate server nodes.
• Subsequent payments must be made upon reaching defined development milestones.
• The final deployment to the live server or domain transfer will only be executed once the remaining balance is cleared in full.
• Failure to clear invoices within 15 days of the due date may result in a temporary suspension of services or server access.

5. Limitation of Liability

While we architect highly secure and optimized platforms:

• Insoft Solution shall not be held liable for any indirect, incidental, special, consequential, or punitive damages, including loss of profits, data, or goodwill.
• We do not guarantee that your website or software will be immune to zero-day exploits, third-party server downtimes, or API deprecations by external providers (e.g., payment gateways).
• The client is responsible for regular backups unless a dedicated Maintenance Contract is active.

6. Governing Law & Jurisdiction

These Terms shall be governed and construed in accordance with the laws of the jurisdiction where the primary contract was signed. Depending on your node of operation, legal disputes shall be exclusively subject to the courts of:

• India Node: Lucknow, Uttar Pradesh, India
• Tanzania Node: Dar es Salaam, Tanzania

7. Contacting Legal Affairs

If you have any questions regarding these Terms & Conditions or wish to request custom licensing agreements, please contact our Legal Node: